We understand how important it is to protect your personal information. This Privacy Policy sets out our commitment to protecting the privacy of personal information collected by us or through one of our partners.
This Privacy Policy describes how www.drcrazybeauty.com (the “Site” or “we”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by email at support@drcrazybeauty.com or by mail using the details below:
PO BOX 422, Craigieburn VIC 3064, Australia
The information we collect
Personal information is information or an opinion, whether true or not and whether recorded in a material form or not, about an individual who is identified or reasonably identifiable. The types of personal information we may collect include: your name; images of you if you share them with us; your contact details, including email address, street address and/or telephone number; your credit card or payment details (through our third-party payment processor); information you provide through customer surveys; details of products and services we have provided to you and/or that you have enquired about, and our response to you; where you have opted into our Outbound Marketing Program or made a purchase from our Site, the details of your shopping cart and/or any products you have purchased from us; your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour; information about your access and use of our Services, including through the use of cookies, your communications with our Services, the type of browser and operating system you use, and the domain name of your Internet service provider; additional personal information you provide to us directly or indirectly through your use of our Services, associated apps, social media platforms and/or accounts; and other personal information requested by us or provided by you or a third party. We may collect this information directly from you or from third parties.
Collection and use of personal information
We collect and process personal information where we have a lawful basis, including your consent, the performance of a contract, or our legitimate interests. We may collect, hold, use and disclose personal information to enable access to and use of our Services, including supply and delivery of products; to communicate with you; for internal records, administration, invoicing and billing; to provide location-based services; for analytics, market research and business development; to run promotions, competitions and provide benefits; for advertising and marketing purposes; to contact you for marketing and feedback if you opted in; to comply with legal obligations and resolve disputes; and for any other purpose for which the information was collected. If you are a minor in your state or province, you should not use our Services or Site. We do not knowingly collect information from minors. If we become aware, we will remove the information.
Your personal information will be processed securely and protected against unauthorized or unlawful processing and accidental loss or damage. It will be collected only for the specific purposes outlined above, and not further processed in ways incompatible with those purposes. It will be kept up to date where possible, and retained only as long as necessary to fulfill the purposes we collected it for, including to meet legal, accounting, or reporting obligations. To determine retention, we consider the nature, sensitivity, risk of harm, purposes of processing, and legal requirements.
Disclosure of personal information to third parties
We may disclose personal information to third-party service providers (IT, data storage, web hosting, marketing, payments), Shopify to power our online store (https://www.shopify.com/legal/privacy), our employees and contractors, agents and business partners, competition sponsors, anyone to whom our business or assets may be transferred, credit agencies or courts in case of non-payment, and law enforcement or regulatory authorities where required. Third parties assisting in marketing or service delivery may also receive data. If we disclose your personal information to overseas recipients, we will ensure they protect your data in accordance with standards substantially similar to the Australian Privacy Principles.
Your rights and controlling your personal information
You may request access to your personal data, request its erasure, or request it be transferred to another party. If you wish to make a complaint, contact us with full details and we will investigate and respond in writing. You may also contact a relevant authority. If any information we hold is inaccurate, out of date or misleading, let us know and we will correct it. If we receive information about you from a third party, we will treat it as set out in this policy. If you are that third party, you must confirm that you have the subject’s consent to provide it. You may also object to processing or request restrictions if you believe your data is inaccurate, has been unlawfully processed, or is needed for legal claims. You can unsubscribe from marketing at any time using opt-out links or by contacting us.
Your choice
If you provide personal data, you consent to it being collected, held, used and disclosed in accordance with this Privacy Policy. You are not required to provide it, but not doing so may affect your use of our Services.
Storage and security
We are committed to securing your data. We implement suitable physical, electronic and managerial procedures to safeguard personal information from misuse, loss or unauthorized access. However, no transmission over the internet is guaranteed secure. You provide information at your own risk.
Cookies and web beacons
We may use cookies to store preferences. They do not reveal personally identifiable information unless you voluntarily provide it. Cookies allow ads to appear on social media or other platforms. You can block them in your browser, though this may affect site functionality. Web beacons may also be used to monitor activity. We may use Google Analytics to collect data. For more information, visit www.google.com/policies/privacy/partners/.
Links to other websites
Our Site may link to external sites. We are not responsible for their content or privacy practices.
Advertising-related third parties
We use Shopify and Google Analytics. Read more at:
• https://www.shopify.com/legal/privacy
• https://www.google.com/intl/en/policies/privacy/
• https://tools.google.com/dlpage/gaoptout
Targeted advertising
To learn more, visit http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out here:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• Digital Advertising Alliance: http://optout.aboutads.info/
We do not alter our data collection practices based on Do Not Track signals.
How to stop receiving communications from us
To stop receiving emails, click the unsubscribe link. To stop SMS, reply with “STOP”. To be removed from our databases, email us directly.
Amendments
We may update this Privacy Policy at any time. Any changes will take effect once notified via the Site or your contact details.
