We pack it like it’s our own. You track it like a hawk.
All orders are shipped from our Aussie warehouses in Melbourne, Sydney or Perth — no overseas waiting games here. Once you place your order, give us up to 48 hours to pick, pack, and pamper your goodies before sending them off on their journey
Got a pre-order in there? We’ll wait until everything is ready to roll — then ship it all together in one glorious skincare bundle.
We ship with Australia Post (or another trusted courier if they’re too swamped) — and your order should land in your hands within 2 to 8 business days from dispatch. You’ll get a tracking email as soon as it leaves our warehouse — so you can stalk it all the way home.
All orders are shipped with signature on delivery to make sure it reaches the right hands. If you select Authority to Leave, that’s cool — just know we can’t take responsibility if it pulls a vanishing act.
📦 Quick note: Shipping times kick in from the dispatch date, not when you place the order. If there’s no pre-order tag, your skincare’s basically on the runway.
Tried it. Didn’t love it. Send it back — no guilt, no questions, no exceptions.
We get it — not every skincare fling turns into true love. That’s why we offer a 100% no-questions-asked 30-day return policy on everything. Yes, even if it’s opened, tested, or half-loved.
If it didn’t work for your skin, just email us at support@drcrazybeauty.com within 30 days of delivery. We’ll send you a prepaid return label and instructions. That’s it.
No original packaging needed. No judgment. No explaining.
Just honest skincare and real confidence — with nothing to lose.
