Free express shipping on every order — in Australia and the USA.

We pack it like it's our own. You track it like a hawk.

Once you place your order, give us up to 48 hours to pick, pack and pamper your goodies before sending them off on their journey. Got a pre-order in there? We'll wait until everything is ready to roll — then ship it all together in one glorious skincare bundle.

🇦🇺 AUSTRALIA

Australian orders ship from our Aussie warehouses in Melbourne, Sydney or Perth — no overseas waiting games here. We ship with Australia Post (or another trusted courier if they're too swamped), and your order should land in your hands within 2 to 8 business days from dispatch.

🇺🇸 UNITED STATES

US orders ship from our local USA warehouses — so your order never leaves the country and there are no customs fees, no import duties and no international waiting games. US orders are delivered by a trusted domestic courier and should land in your hands within 3 to 8 business days from dispatch.

TRACKING & DELIVERY

You'll get a tracking email as soon as your order leaves the warehouse — so you can stalk it all the way home.

📦 Quick note: Shipping times kick in from the dispatch date, not when you place the order. If there's no pre-order tag, your skincare's basically on the runway.

RETURNS / REFUNDS

Tried it. Didn't love it. Send it back — no guilt, no questions, no exceptions.

We get it — not every skincare fling turns into true love. That's why we offer a 100% no-questions-asked 30-day return policy on everything. Yes, even if it's opened, tested, or half-loved.

If it didn't work for your skin, just email us at support@drcrazybeauty.com within 30 days of delivery. We'll send you a prepaid return label and instructions. That's it.

No original packaging needed. No judgment. No explaining.

Just honest skincare and real confidence — with nothing to lose.